Despatch information (applies to UK Mainland orders only):
Orders under 1.5kg - are usually sent by Royal Mail 1st class post. (Seeds will be sent 2nd class).
Orders over 1.5kg - are usually sent by courier.

We aim to despatch goods within 24-48 hours.

Courier delivery - during checkout please state a suitable delivery address as the couriers will require a signature. Items will not be delivered or left without a signature without our prior consent. We cannot be held responsible for late or missed deliveries on behalf of the courier. Please contact us asap by email if a delivery does not arrive as advised. If a delivery is unsuccessful and the couriers cannot obtain a signature, they will leave a card, with details of how to re-arrange one further free delivery at a suitable and convenient time or collection from the local depot. It is the customer's responsibility to make these arrangements. If the customer does not make contact with the couriers within 5 working days the goods will be returned to us. Please note we are charged a return fee, and this is payable by the customer. To redeliver goods or redirect to an alternative address will also result in additional charges. All charges must be paid prior to any re-delivery and will be deducted from any refunds.

For non UK mainland orders: please contact us for a shipping quote.

Returns/Refunds:
In accordance with the distance selling regulations, the customer has 7 days to return any unwanted item, provided the goods are unused/unopened and in their original packaging. We cannot accept refunds on any items that have been used or had the original packaging/seal broken. The customer is required to cover the cost of the return postage, and the cost of the original postage will be deducted from any refund. This is in accordance with EU law. We reserve the right to cancel/refuse an order at our discretion.